All merchandise sold from 399 Cosplay Shop are brand new and in mint condition. But as 399 Cosplay Shop is selling the merchandise at a very low price, there are no hidden charges and thus no shipping insurance is included. Therefore, 399 Cosplay Shop is not liable for any refund or replacement in the very unlikely event that the merchandise suffers damage or gets misplaced in the shipping process. 399 Cosplay Shop also do not offer free reshipping for returned items.

All items listed are subjected to availability and 399 Cosplay Shop reserves the right to either refund the money collected or exchange the item bought for another item of a similar value in the event that an item is out of stock.

For more shipping information, please click on shipping charges in the sidebar.

Please email all enquiries to admin@399cosplayshop.com.